Description:The Vice President for Programs (VP) supervises the Assistant Vice Presidents for Programs, who in turn supervise Program Directors and others, and facilitate the implementation of the Quality Improvement Program. The Vice President is responsible for program management and the quantity and quality of services provided to clients; adherence to budgets and contract deliverables; oversight of outcome measurements and metrics; relationships with other providers and with government, and other funders; collaborating with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. Duties:o Directly supervise Assistant Vice Presidents (AVPs), ensure effective supervision of Program Directors, and monitor the provision of inclusive, high quality, effective, and efficient services to clients consistent with high standards of care in compliance with funding sources and the Comunilife mission and vision o Ensure that programs and services are managed in compliance with contract and policy requirements of NYS-OMH, NYC-DOHMH, Medicaid/Medicare, HRA/HASA, OTDA, DHS, HUD, HPD, SAMSHA, MRT and HIV/AIDS Service Programs, and any other government entities, or individuals that provide funding and/or have regulatory authority over Comunilife o Works collaboratively with the Assistant Vice President for Management to ensure the support of Facility Management, Procurement and Apartment Finding to Programs o Manage the agency-wide Quality Improvement Program by leading and directing internal QI meetings, address challenges; oversee maintenance of outcome measures/metrics to determine the efficacy and performance of programs o Ensure that AVPs, Program Directors, supervisors and case managers timely input accurate data in all program databases, i.e. AWARDS, CAIRS, CARES, HRA PACT, HASA Web, TMS, HMIS, SalesForce, DashBoard and others o Facilitate case conferences, participate in crisis intervention and client and staff problem resolution to support AVPs in program operations o In concert with the SVP, AVPs, and Finance Department, effectively manage the organization's program budget by regularly monitoring expenses o In concert with the CPO, SVP execute implementation of new programs as needed o Establish and maintain relationships with other providers, government, and other funders OTHER FUNCTIONS: o Participate in program planning and development o Represents Comunilife at conferences, on task forces, with provider coalitions, workgroups and other forums as needed o Participate in the hiring selection process for relevant positions Qualifications:Education and Experience Requirement(s): o Graduate degree in Social Work; Public Administration; Business Administration or any related field o Ten (10) years of experience in the fields of mental health, substance abuse, homeless services, supportive housing and HIV/AIDS with at least 7 years in a management role o Strong administrative and social service delivery or related experience o Demonstrated experience in evaluating, monitoring and improving quality of services o Knowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with HIV/AIDS, substance abuse, serious mental illness, and homelessness o Excellent oral and written communication skills; proficiency with MS Office and Google product suites o Ability to perform and manage in a team approach; excellent interpersonal skills o Ability to handle complex challenges and balance multiple demands on time and attention o Ability and willingness to perform all duties as workload necessitates Knowledge, Skills, and Abilities Required: o Demonstrated ability to effectively manage and lead in a complex, geographically dispersed social service organization serving populations in need, especially persons with HIV/AIDS, mental illness, substance abuse disorders, and the chronically homeless o Understanding of and commitment to organization's mission, vision, and values o Demonstrated knowledge of compliance, evidence-based practices, and quality improvement tasks and processes to ensure that programs are operating consistently with regulations of funders and regulatory bodies o Experience administering government-funded contracts o Proven ability to provide strong and consistent administrative and management, as well as effective supervision of direct services delivery o Firm grounding in best practices and core competencies for outcome-based approaches to program management, and skills and strategies for measuring and using outcomes o Demonstrated ability to liaise with Federal, State, and City officials, professional and technical groups, clients, Comunilife employees, and the general public o Demonstrated leadership skills o Excellent oral and written communication skills; proficiency with MS Office and Google product suites o Ability to perform and manage in a team approach o Ability to handle complex challenges and balance multiple demands on time and attention o Ability and willingness to perform all duties as workload necessitates o Ability to speak persuasively in front of large groups o Community minded, patient, creative, flexible, and compassionate; culturally sensitive to the populations served by Comunilife o Demonstrates flexible and efficient time management and ability to prioritize o Knowledge of systems such as AWARDS, CAIRS, CARES, etc.Salary Range: NAMinimum Qualification11 - 15 years Associated topics: administrative, administrative staff, administrative support, associate, document, front desk, front office, operations director, records management, staff
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.