ICU Unit Clerk/Unit Assistant - hrs/Days

Steward Health Care in Taunton, MA

  • Type: Full Time
position filled

Job Description

Location: Morton Hospital Posted Date: 01/16/2020

**Must have an Active MA CNA Licensure**


Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing, to ensure the operations of the unit.Actual interpretation of data collected may vary by type of unit.


  • Coordinate unit activity, main point of contact between unit and transport, ancillaries, and physicians.
  • Answers all calls by identifying department and name.
  • Aware of new orders - transport and ancillary orders, if a test is added etc and communicates to the appropriate nurse.
  • Maintains and updates physician pager numbers monthly for nurses, this will be essential during downtime.
  • Report any telephone problems to communications and bump up the chain of command to Director/Supervisor.
  • Maintain a list of phone numbers of physicians in the area.
  • Monitors that all patients have proper arm bands on. Contact registration/admissions for replacement.
  • Maintain stock of lab/x-ray requisitions for downtime.
  • Report printer and computer problems to help desk/ put a ticket in and inform Director/Supervisor.
  • Provides and tracks data: i.e. page to MD and response, discharge information etc as requested for flow of the department.
  • Orders and maintains accurate par levels for inventories.
  • Assists in maintaining a safe environment and intervenes appropriately.
  • Utilizes the proper procedures and addresses patients’ concerns by notifying the charge nurse, Director/Supervisor.
  • Initiates and tracks appropriate facilities, BioMed, housekeeping and IT related problems/replacements/request on work orders.
  • Notifies BioMed department of malfunctioning equipment and arranges repair requests, and tracks equipment to ensure it is returned to the department.
  • Copies charts and other materials as requested.
  • Maintains and tracks compliance with BLS, TB, Fit testing and all minimal job requirements.
  • Participates on committees as requested.
  • Relays accurate messages to appropriate personnel in a timely manner.
  • Participates in quality improvement projects as requested by Director.
  • Responds to staffing needs of the healthcare team by cross-training and floating to other units.
  • Performs all other duties as required for improved function, and in meeting unit goals.
  • Makes staffing calls to fill holes as directed.
  • Management of Time and Resources:

  • Completes work assignments within an acceptable time frame.
  • Uses time and resources to the best possible advantage for successful completion of job responsibilities.
  • Develops and maintains efficient working relationships.
  • Is reliable in respect to attendance and punctuality.
  • Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
  • Quality

  • Is part of a team effort to ensure quality services.
  • Offers creative solutions or alternatives to issues or concerns.
  • Produces quality results.
  • Continually strives to improve the quality of work.
  • Accepts responsibility for all work performed and takes appropriate corrective action as needed.
  • Monitors paper documentation to ensure dates/time/signatures etc are documented.
  • Keeps nursing desk clean and tidy. Ensures appropriate books and manuals, forms etc are in the appropriate place and current.
  • Where telemetry exists boxes are inventoried, checked on discharge that box is in slot.
  • Organizes work spaces as requested by Director of the department.

  • Orients or precepts new personnel as assigned and acts as a resource for other professionals, patients and others.
  • Knowledgeable of the units’ specific quality indicators.
  • Actively seeks out unit and/or service related classes.
  • Maintains compliance with hospital unit specific competencies.
  • Attends staff meeting and/or reads staff meeting minutes to stay abreast of happenings within the organization.
  • Recognizes and seeks assistance/consultation when appropriate.
  • Demonstrates an understanding of relative hospital and all-departmental policies and procedures including safety issues.
  • Ability to work independently with well developed organizational skills in order to prioritize tasks.
  • Demonstration of flexibility and willingness
  • Demonstrates verbal and written communication skills to effectively interact with staff through voicemail, email, etc.

  • Maintains a professional appearance and demeanor.
  • Strives to prevent/resolve customer concerns to the customer’s satisfaction.
  • Ensures patients and family members are attended to in a caring and attentive manner.
  • Responds to the needs of patients/family members in a timely manner and maintains a professional and friendly demeanor at all times.
  • Works cohesively as a member of the Patient Care Team and takes a proactive role in ensuring the smooth and efficient operation of the unit.
  • Greets all patients and provides them with the admission packet and basic information.
  • Respects and supports a culturally diverse staff and patient population.

    Required Qualifications

  • Certified Nursing Assistant
  • BLS/CPR certification
  • Demonstrates computer knowledge
  • Knowledge of medical terminology
  • Customer service skills
  • High School Education
  • Ability to assist lifting and carrying up to 20lbs.
  • Ability to sit for an extended period of time.
  • Preferred Qualifications

  • College degree preferred
  • Previous experience in role preferred
  • Meditech knowledge preferred

  • You may be interested in these similar jobs!
    Receptionist / Administrative Assistant
    Avis Budget Group, Inc in NORTH EASTON, MA

    A well established and growing company is looking for a motivated person with excellent communication skills, and outgoing personality to help with …

    Read More
    Critical Care Nurse Career Opportunities: United States Air Force- Permanent/Full-Time (Roxbury)
    United States Air Force-Air Force Health Professions in Roxbury, MA

    Critical Care/ICU/PICU/NICU opening in , Massachusetts. This and other rn jobs brought to you by NursingJobCafe.comCritical Care Nurses must have a m…

    Read More
    Medical icu (micu) travel nurse rn - $59/hour (Jamaica Plain)
    Nomad Health in Jamaica Plain, MA

    Nomad Health, the modern healthcare staffing company, seeks an experienced registered nurse for this rewarding travel assignment opportunity. Join No…

    Read More
    yr Full Benefits East of Providence, in Massachusetts Job (Warren)
    SMArt Recruiting in Warren, RI

    SMART Physician Recruiting is seeking a CRNA who is looking for perm placement in Southeastern Massachusetts. The CRNA could be right out of school o…

    Read More
    Permanent Pulmonary-Critical Care Physician in Massachusetts (Middleboro)
    Priority Physicians in Middleboro, MA

    Pulmonary-Critical Care physician job in Massachusetts : PulmCC: 10+ bed ICU, 6 Weeks PTO, 1 Week CME, in Massachusetts Pulmonology/Critical Care - M…

    Read More
    Intensive Care Unit Nurse - ICU RN-Travel Assignments (Needham)
    HealthCare Traveler Jobs in Needham, MA

    ICU RNs Intensive Care Unit Nurses(Needed ASAP 8.13 & 26 week assignments)Travel Registered Nurse Jobs & AssignmentsThe Travel Nurse Season is here a…

    Read More
    Primary Care Physician in Massachusetts (New Bedford)
    Medical Search International- MSI in New Bedford, MA

    Primary Care physician job in Massachusetts : Location : Eastern Massachusetts (greater Boston, MA area) Specialty : Occupational Medicine / Family M…

    Read More
    RNs ICU, CVICU, PICU, NICU, MICU & SICU - Seasonal Travel (Mapleville)
    HealthCare Traveler Jobs in Mapleville, RI

    ICU RNs Intensive Care Units(ICU, CVICU, NICU, PICU, SICU, MICU & Neuro Units)Travel Registered Nurse Jobs & AssignmentsThe Travel Nurse Season is he…

    Read More
    CRNA Career Oppurtunities: United States Air Force (CRNA #) (Norton)
    United States Air Force-Air Force Health Professions in Norton, MA

    Certified Registered Nurse Anesthetists (CRNA) must have one year experience as a registered nurse that includes at least six months as a CRNA. It is…

    Read More
    Sr Delivery Specialist - Power Edge Server Administration exp needed f (Dedham)
    Zen & Art in Dedham, MA

    JPC-655. Contact. Vivian Martin. . Loc: Marlborough, MA Duration: 1 month ( 160 hrs - 100% Onsite) Description: Must have skills: - Dell P…

    Read More
    Psychiatry Child Physician in Massachusetts (North Dartmouth)
    VISTA Staffing Solutions in North Dartmouth, MA

    Psychiatry Child physician job in Massachusetts : VISTA has an opportunity for a Massachusetts licensed Child/Adolescent Psychiatrist starting May 4 …

    Read More